What's Important
It means a great deal to me to have clients who are completely satisfied with their new home as well as with the entire search and purchasing experience. I have no ambition to be #1 in terms of total sales dollars. I do, however, strive to be #1 in terms of Customer Satisfaction. The feelings expressed in the following two letters are what make my career rewarding.
| "Most Outstanding Feature... ...Ability to Listen" |
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-- The Nelsons |
| Personal "Welcome Wagon" to the bay area |
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-- The Normans |
| "You went the extra mile" ......"Will recommend you to anyone"! |
| -- Ralph & Joanne DePaola |
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| _______________________________________________________________________ Dear Tom, 3 - 31 - 09 As we are settling into our new home, we thank you for helping us find just the right one. We looked at many, and with your kind patience we succeeded. You are a good salesman and a very kind and thoughtful man. You went the extra mile in helping us get this house. When it was temporarily off the market, we got to see it anyway! And we bought it! Thank you again for all your help and we'll recommend you to anyone! The best to you. |
| Sincerely, |
| Ralph & Joanne DePaola |
| _________________________________________________________________________________ |